WOWYOURBROWZ

BEFORE REQUESTING AN APPOINTMENT Appointment Requests All appointments are request only and must be approved. Submitting an appointment request does not reserve your appointment. Your card will not be charged unless your appointment is approved. If your request is declined, please select another available date or time. Booking Fee A non-refundable booking fee is required for all approved appointments. The booking fee secures your appointment and is applied toward your service. If you cancel for any reason, your booking fee will be forfeited. Booking fees may be transferred one time only when you reschedule at least 24 hours before your appointment. Any additional reschedules will require a new booking fee. Service Changes Please book the service you intend to receive. You will be charged for the service you booked, even if you choose a shorter or less expensive service during your appointment, as that time was reserved specifically for you. If you would like to add a service during your appointment, we will accommodate the request if time allows. Additional services are not guaranteed. Late Policy A 10-minute grace period is allowed. Clients arriving more than 10 minutes late may need to be rescheduled. A new booking fee will be required to reserve another appointment. Appointment Preparation You’re welcome to arrive wearing makeup. Please keep the brow and lash areas clean and free of makeup. If you use Retin-A, retinoids, AHA/BHA products, prescription acne medications, or have recently had cosmetic treatments near the brow area, please contact us before booking. Guests To maintain a comfortable environment, no additional guests or children are permitted unless they are receiving a service. Rescheduling Please use the link in your confirmation email to reschedule your appointment. Appointment changes cannot be made by phone call, text message, or direct message. Refunds All services, booking fees, and retail purchases are final sale. If you have a concern regarding your service, please contact WOWYOURBROWZ within 48 hours so we can review your experience. Right to Refuse Service WOWYOURBROWZ reserves the right to refuse service if a service is deemed unsafe or if these policies are not followed. By requesting an appointment, you acknowledge that you have read and agree to these policies.